Error -6002

[tom_sage]

Using VS 2012 with InstallShield 2012 SPR Limited Edition

Error says 'Error while attempting to run the custom build setup for objects.'

What is causing this error?

Thanks

[SwethaRao]

Hello,

Please see the Knowledge Base article Q107699 (http://support.installshield.com/kb/view.asp?articleid=Q107699), which describes this build error and offers some possible resolutions.

Thanks ~ Swetha

[tom_sage]

SwethaRao wrote:
Hello,

Please see the Knowledge Base article Q107699 (http://support.installshield.com/kb/view.asp?articleid=Q107699), which describes this build error and offers some possible resolutions.

Thanks ~ Swetha

I tried this URL and it just displayed a blank page. Do you have another URL?

Thanks
Tom

[SwethaRao]

Hello,

Please try the link in Chrome or Firefox.

Regards,
Swetha

[tom_sage]

SwethaRao wrote:
Hello,

Please see the Knowledge Base article Q107699 (http://support.installshield.com/kb/view.asp?articleid=Q107699), which describes this build error and offers some possible resolutions.

Thanks ~ Swetha

Thanks for your reply.

I looked at this article. I have nothing checked in 'Redistributables'. I searched for the DLL referenced and it was not on my PC.

I have fixed this by uninstall/install of InstallShield, but now get the -6002 error on every build.

Any other ideas?
Thank you
Tom

[tom_sage]

Here is another thing that I noticed.

I have the Release set for a Single Image (exe) file. When I get an error -6002, if I open the Release Folder, there are 3 files:

Myprogram.exe
Myprogram.msi
setup.ini

Rather than the single exe file I would expect.

I tried installing from the msi file, and it seems to install normally. I will use this as a work-around for now.

Thanks
Tom

[chiranjeevi]

Hello,

Could you please try below steps:

>Open ISLE project in visual studio
>Double click on Releases view under Prepare for release view
>Set compression to "Compressed" under build tab
>Set Setup launcher to "yes" under setup.exe tab
>build the project to build single msi setup.

Thanks
Chiranjeevi

[tom_sage]

Hello Chiranjeevi,

Thank you for your reply.

All those settings are already set as you mentioned.

Any other ideas to try?

Thanks
Tom