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- Error -5001 : 0x80070002 HELP !
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‎Aug 19, 2010
06:47 AM
Error -5001 : 0x80070002 HELP !
I'm getting error -5001 : 0x80070002 only in Vista and Win7 in the following scenario:
1.Installing my product.
2.Uninstall my product.
3.Log-off from Windows.
4.Log-in to windows with the same user account --->
InstallShield Error pops up during login to Windows. (view attachment)
After digging the web I understood that it might be because of a missing installation file but I can't find which.
I've tried windows update, I've also tried ISClear tool and also tried to remove UAC (User Acount Control) but without success.
Please help.
1.Installing my product.
2.Uninstall my product.
3.Log-off from Windows.
4.Log-in to windows with the same user account --->
InstallShield Error pops up during login to Windows. (view attachment)
After digging the web I understood that it might be because of a missing installation file but I can't find which.
I've tried windows update, I've also tried ISClear tool and also tried to remove UAC (User Acount Control) but without success.
Please help.
(2) Replies
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‎Aug 20, 2010
01:46 PM
This is a generic error indicating a file required to run the setup could not be found.
Did the install of this project request a reboot? If so, the setup (for first-time install) will attempt to continue after a reboot. If the machine is not rebooted as expected, and the product is immediately uninstalled, nothing will remove the RunOnce entry from the registry written by the first-time install.
Did the install of this project request a reboot? If so, the setup (for first-time install) will attempt to continue after a reboot. If the machine is not rebooted as expected, and the product is immediately uninstalled, nothing will remove the RunOnce entry from the registry written by the first-time install.
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‎Aug 24, 2010
03:39 AM
I see that after installation under the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
The value name "InstallShieldSetup" data is:
C:\PROGRA~1\INSTAL~2\{A7DDB~1\setup.exe -rebootC:\PROGRA~1\INSTAL~2\{A7DDB~1\reboot.ini -l0x0409
after debuging I understood that this value is written after OnEnd function and not during the script.
Yet, I didnwt understand why does it written (only in windows 7 and Vista and only in 32bit systems).
Also the BATCH_INSTALL at the end of installation is set to 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
The value name "InstallShieldSetup" data is:
C:\PROGRA~1\INSTAL~2\{A7DDB~1\setup.exe -rebootC:\PROGRA~1\INSTAL~2\{A7DDB~1\reboot.ini -l0x0409
after debuging I understood that this value is written after OnEnd function and not during the script.
Yet, I didnwt understand why does it written (only in windows 7 and Vista and only in 32bit systems).
Also the BATCH_INSTALL at the end of installation is set to 0
