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- Re: Error 1303 problem
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‎Jan 13, 2010
05:34 PM
Error 1303 problem
We are having a problem with one of our installs running from an admin command prompt window running on a Win 7 VM machine.
One of our testers are receiving the attached error:
I run the same thing on my Win 7 VM machine and it works correctly.
What would cause the tester to see this error while I do not???
Thanks,
One of our testers are receiving the attached error:
I run the same thing on my Win 7 VM machine and it works correctly.
What would cause the tester to see this error while I do not???
Thanks,
(4) Replies
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‎Jan 14, 2010
12:59 PM
Assuming that the error is occurring during an action like InstallFiles, and the package is being installed per-machine, do the security settings for this path allow access for the SYSTEM account? If not, this could explain the failure, since Windows Installer standard actions run in the local system account during per-machine installs. The following KB documents a similar cause for this error:
http://support.microsoft.com/kb/228658
http://support.microsoft.com/kb/228658
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‎Jan 15, 2010
10:00 AM
Only thing that stands out here is permissions.
You and your tester are both admins/non-admins? I realize you are running from the admin command prompt, but i wonder if certain actions bypass such settings?
You and your tester are both admins/non-admins? I realize you are running from the admin command prompt, but i wonder if certain actions bypass such settings?
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‎Jan 15, 2010
10:31 AM
Yes we are both admins on our machines/Win 7 VM machines, but I have sent a question to the tester to verify that he does in fact have permission to the folder in question. I am just awaiting their response.
One other thing I should mention here is that the tester was simply performing an admin extraction commmand - /a and therefore I am confused as to why this error occurred when the install should simply be extracting all files to the specified admin folder. Of course this could simply have been the validation portion of the install and that even though no files would have been copied there it still tried to validate the folder.
Anyways it would be nice to know what the issue is.
One other thing I should mention here is that the tester was simply performing an admin extraction commmand - /a and therefore I am confused as to why this error occurred when the install should simply be extracting all files to the specified admin folder. Of course this could simply have been the validation portion of the install and that even though no files would have been copied there it still tried to validate the folder.
Anyways it would be nice to know what the issue is.
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‎Jan 21, 2010
05:01 PM
I am getting exactly the same error when installing my app on Windows Vista & Windows 7, both in a VMWARE Virtual Machine. I have seen the solutions where you right-click on Setup.exe and choose Run as administrator, or you change the permissions on the folders. I prefer to not require the customer to do this. Is there another solution transparent to the user? Is this a rare problem?
Thanks
BasicPoke
Thanks
BasicPoke