cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sysadmin-blr
Level 5

Error 1001 while uninstalling a product with multi instance support the setup has a installer class.

we are using Installshiled 2018r2, we have a installer class integrated to it and it supports multi-instance.

when we uninstall the multi-instances one by one, from second instance un-installation,  we get 
Error 1001, when i disable the installer class property to false, then this error is not happening.

 

please suggest. 

Labels (1)
0 Kudos
2 Replies
banna_k
Revenera
Revenera

Hi, See your problem can be solved by the below KB article. https://community.flexera.com/t5/InstallShield-Knowledge/Build-Error-1001/ta-p/3628 This hotfix is for the Installshield 2015, what version of installshield your are using. https://community.flexera.com/t5/InstallShield-Knowledge/HOTFIX-Install-Fails-With-Error-1001-When-a-NET-Installer-Class/ta-p/4085
0 Kudos

hi @banna_k  thanks for the reply, i saw this article but i use 2018 r2 pro, which is not listed in this article..

please suggest.

0 Kudos