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Lirantev
Level 3
‎Aug 31, 2020 04:04 AM

C++ 2019 Redistributable restart required via InstallShield

Hi InstallShield Forum,

We want to install C++ 2019 Redistributable as a prerequisite as part of our complete installation. I've created a prq with the following settings:

Application to Run:

VC_redist x64.exe

Command-line:

/install /quiet /norestart

Specify the return code the application return if a reboot is required:

1641,3010

Now when the installer is running for some reason the prerequisite prompt for a restart, although when running the exact command line outside of InstallShiled, the installer doesn't prompt for a restart.

I've searched for a solution but until now didn't find any solution to this behavior.

How can I make InstallShield install C++ 2019 without prompt for a reboot?

Thanks,

Liran.

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(2) Replies
banna_k
Revenera
Revenera
‎Mar 10, 2021 09:47 AM

Hi @Lirantev ,

 

 Please check the below thread for the solution for the restart.

https://community.flexera.com/t5/InstallShield-Forum/Visual-C-2019-x64-Prerequisite-fails-when-Visual-C-2017-x64-is/td-p/115589

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banna_k
Revenera
Revenera
‎May 18, 2021 05:20 AM

Hi @Lirantev ,

Please check the InstallShield KB article and hotfix installer for the VC++ 2019 restart issue.

https://community.flexera.com/t5/InstallShield-Knowledge-Base/InstallShield-VC-2019-Prerequisite-restart-the-machine-after-the/ta-p/192356

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