Access denied error when attempting to Install on a network drive

[vigneshwaran_d]

Hello,

I am using Installshield 2012

Installation seems to work fine when installing on a local box wheras the installation fails with Access denied error when attempting to Install on a network drive.

See attached below error logs:

InstallShield 12:19:56: Error extracting ISBEW64.exe from ISLockPermissions.dll
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MSI (s) (6C:3C) [12:20:33:016]: Executing op: ActionStart(Name=ISSQLServerWriteLoginInfo,,)
Action 12:20:33: ISSQLServerWriteLoginInfo.
MSI (s) (6C:3C) [12:20:33:016]: Executing op: CustomActionSchedule(Action=ISSQLServerWriteLoginInfo,ActionType=3073,Source=BinaryData,Target=ISSQLServerWriteLoginInfo,CustomActionData=C:\Users\VIGNES~1.D\AppData\Local\Temp\~67A9.tmp)
MSI (s) (6C:44) [12:20:33:031]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSIF5FD.tmp, Entrypoint: ISSQLServerWriteLoginInfo
MSI (s) (6C:3C) [12:20:33:063]: Executing op: ActionStart(Name=ISLockPermissionsInstall,,)
Action 12:20:33: ISLockPermissionsInstall.
MSI (s) (6C:3C) [12:20:33:063]: Executing op: CustomActionSchedule(Action=ISLockPermissionsInstall,ActionType=3073,Source=BinaryData,Target=ISLockPermissionsInstallAction,CustomActionData=*C:\Program Files (x86)\|CreateFolder|CAUSEWAY|Everyone|1880031743|0*C:\Program Files (x86)\Causeway\|CreateFolder|CAUSEWAY|Everyone|1880031743|0*\\bg-ces-sql2012\Causeway\Estimating\Jobs\|CreateFolder|CAUSEWAY|Everyone|1880031743|0*\\bg-ces-sql2012\Causeway\Estimating\Common\|CreateFolder|CAUSEWAY|Everyone|1880031743|0*\\bg-ces-sql2012\Causeway\Estimating\Config\|CreateFolder|CAUSEWAY|Everyone|1880031743|0*\\bg-ces-sql2012\Causeway\Estimating\Import\|CreateFolder|CAUSEWAY|Everyone|1880031743|0*\\bg-ces-sql2012\Causeway\Estimating\Config\TEMP\|CreateFolder|CAUSEWAY|Everyone|1880031743|0*\\bg-ces-sql2012\Causeway\Estimating\Enterprise.xml|File|CAUSEWAY|Everyone|1880031679|0)
MSI (s) (6C:0C) [12:20:33:078]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSIF62C.tmp, Entrypoint: ISLockPermissionsInstallAction
InstallShield 12:20:33: Getting existing security descriptor for 'C:\Program Files (x86)\'
InstallShield 12:20:33: Setting new security descriptor for 'C:\Program Files (x86)\'
InstallShield 12:20:33: Failed to set new security descriptor, last error: 0x00000005
InstallShield 12:20:33: Getting existing security descriptor for 'C:\Program Files (x86)\Causeway\'
InstallShield 12:20:33: Setting new security descriptor for 'C:\Program Files (x86)\Causeway\'
InstallShield 12:20:33: Getting existing security descriptor for '\\bg-ces-sql2012\Causeway\Estimating\Jobs\'
InstallShield 12:20:33: Failed to obtain existing security descriptor, last error: 0x00000005
InstallShield 12:20:33: Failed to apply permissions for object '\\bg-ces-sql2012\Causeway\Estimating\Jobs\', error 0x00000005
Internal Error 27555. \\bg-ces-sql2012\Causeway\Estimating\Jobs\, Access is denied.
, 5
MSI (s) (6C!10) [12:38:44:433]: Product: CES V3.3.0.20 SQL -- Internal Error 27555. \\bg-ces-sql2012\Causeway\Estimating\Jobs\, Access is denied.
, 5

InstallShield 12:38:44: Error returned from ApplyPermissionsItems: 0x00000643
CustomAction ISLockPermissionsInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 12:38:44: InstallFinalize. Return value 3.



Regards,
Vignesh

[DLee65]

My guess is that the local system context does not have rights to modify permissions on a network resource.