illum_illum
Flexera beginner

A way for creating a new acount without accout Administrator(Lisence Center).

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I want to sign in to the Lisence center to download InstallShield Pro 2015 to another PC.
I don't have a user account, so I need an AccountID to create a new one.
My predecessor is the buyer and he has not left any information about the InstallShield account administrator account.
All I have is the InstallShield Serial Number (xxxx-xxxx-xxxx-xxxx) and license key (xxxxxxx-xxx-xxxxxxxxxx).

Is there any way I can add an account to the Lisence Center without the account administrator information?
Or is there a way to get an account manager account?

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Varaprasad
Flexera
Flexera

Flexera support should be able to help you in changing\creating PLC credentials. You can contact Flexera support (along with InstallShield license information) via:

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720

Or via e-mail, support@flexerasoftware.com

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Varaprasad
Flexera
Flexera

Flexera support should be able to help you in changing\creating PLC credentials. You can contact Flexera support (along with InstallShield license information) via:

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720

Or via e-mail, support@flexerasoftware.com

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