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HOTFIX: InstallAnywhere HotFix for Windows Launchers

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HOTFIX: InstallAnywhere HotFix for Windows Launchers

Summary

This is the InstallAnywhere HotFix for Windows Launchers

Symptoms

This HotFix addresses the following issues:

IOJ-1737900Without VM installer fails to launch using Java 8 Update 60 on Windows. The error displayed is ?Windows error 2 occurred while loading the Java VM?.
IOJ-1739427LaunchAnywhere launcher fails to launch target application using Java 8 Update 60 on Windows.
IOJ-1741088Hotfix for Windows Launchers causes built installer to generate Windows error on Windows XP and Windows Server 2003.



Resolution

The HotFix is provided through a common patch installer for the following versions of InstallAnywhere and can be obtained by checking for updates from the InstallAnywhere IDE.
  • InstallAnywhere 2013
  • InstallAnywhere 2014
  • InstallAnywhere 2014 SP1
  • InstallAnywhere 2015

The patch installer for the HotFix will only patch one instance of InstallAnywhere at a time. That is, if user has multiple InstallAnywhere versions installed, for instance, InstallAnywhere 2014 and InstallAnywhere 2015 are both present in the system, the user can choose to patch only one version/instance at a time. So if the user chooses to patch IA 2014, the installer will install the patch for that chosen instance of IA 2014 and exit. To patch another version/instance of the product, the user should run the installer again.

Below are the direct download links for the HotFix installers:
Windows
Apple OS X
Solaris Sparc
Linux (32-bit)
Linux (64-bit)


To obtain the HotFix for InstallAnywhere 2012 SP1, download the zip file listed below:
launchanywheres.zip

To apply the downloaded HotFix on top of InstallAnywhere 2012 SP1, follow the steps below:
  1. Make sure InstallAnywhere 2012 SP1 is not running
  2. Go to the directory where you installed InstallAnywhere 2012 SP1 and backup the ?windows? directory present at resource\launchanywheres directory
  3. Extract the contents of the attached zip file making sure the extracted contents replace the files inside the resource\launchanywheres\windows directory

To verify that the Hotfix was applied, navigate to the:

<IA_HOME>/resource/launchanywheres/windows

directory, where <IA_HOME> is where InstallAnywhere was installed.

Right-click one of the executables in the:

<IA_HOME>/resource/launchanywheres/windows

directory.

Under the Details Tab the File version should be:

InstallAnywhere VersionFile Version
InstallAnywhere 201517.0.2.0
InstallAnywhere 2014 SP116.5.2.0
InstallAnywhere 201416.0.2.0
InstallAnywhere 201315.0.2.0
InstallAnywhere 2012 SP114.0.2.0

Additional Information

The fix should be applied on top of latest HotFix available for the version of InstallAnywhere listed above. Below are the links to:
HOTFIX: InstallAnywhere 2013 HotFix C
HOTFIX: InstallAnywhere 2014 HotFix A
HOTFIX: InstallAnywhere 2014 Service Pack 1 HotFix A

For more information on the issue IOJ-1737900, refer to the KB article The Without VM Installer Fails To Launch Using Java 8 Update 60 On Windows.
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