How to Capture Debug Output for Uninstallers

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Summary

Information on capturing debug output for uninstallers

Synopsis

This article provides information on how to capture debug output for uninstallers post-development.

Discussion

To capture the debug output from Windows or UNIX/Linux uninstallers

1. After installation, open the Uninstaller lax file (file with .lax extension under the uninstaller folder in the Installed directory) with a text editor.
2. Set the following properties to a valid path and filename:
   • For Windows:
     • lax.stderr.redirect=C:\\out.txt
     • lax.stdout.redirect=C:\\out.txt
   • For UNIX/Linux
     • lax.stderr.redirect=/tmp/out.txt
     • lax.stdout.redirect=/tmp/out.txt
3. To enable verbose mode, set the following property:
   • lax.nl.java.option.additional=-Dlax.debug.all=true -Dlax.debug.level=4
4. Save and close the .lax file.
5. Run the uninstaller. After the uninstaller is finished, a file with the above specified name should be created in the specified location.

To capture the debug output from macOS- or OS-X-based uninstallers

1. After installation, open the IA_info.plist file (under the uninstaller folder in the Installed directory) with a text editor.
2. Set the both the lax.stderr.redirect key and the lax.stderr.redirect key to a valid path and filename:
   • <string>/tmp/out.txt</string>
3. To enable verbose mode, set the VMOptions key with the following values:
   • <string>-Dlax.debug.all=true</string>
   • <string>-Dlax.debug.level=4</string>
4. Save and close the .plist file.
5. Run the uninstaller. After the uninstaller is finished, a file with the above specified name should be created in the specified location.

Additional Information

Generating InstallAnywhere Log for Install, Uninstall, and Build in InstallAnywhere 2011 And Later