palanisamy
Level 7

Installanywhere 2020 installer logged an Null Pointer exception on uninstall

Installer created on IA 2020, On uninstallation of GUI mode logs exception in log file. I unable to find the route cause from where null pointer exception is logged. Please help.

Even on console Mode un-insallation also logged the exception with some more details.

For more information please refer attached exception log file.

Regards,

Palanisamy

 

 

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RitanshuAnkita
Flexera
Flexera

Hi

I need some more information on this:

- Which Java and Operating system is used ?

- Are you using "Advance JRE handling for version update" feature ?

- Any registries related actions are used in any phases?

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