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IA 2014 SP1 stuck on update service

Dear Experts,

I am using IA 2014 SP1 and it gets stuck on following attempt.

10:20:48,072 INFO  - Looking up Update Service

UpdateService-Err>isus.UpdateServiceException: Connection timed out

I put doNotUploadProfileData="true" to avoid this error but it is not accepting it and giving following error.

 ia:installer doesn't support the "doNotUploadProfileData" attribute

Please suggest the resolution.


Mubashar Ahmad

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1 Reply
Flexera beginner

Re: IA 2014 SP1 stuck on update service


We no longer send any update to InstallAnywhere 2014 because we have released many InstallAnywhere versions after 2014.

Currently the latest version is InstallAnywhere 2020SP2. Would it be possible for you to try latest version?


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