FNMS Technical Health Check

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A technical validation for the Flexera products installed will vary depending on the applications implemented, especially if there are multiple applications leveraging standard integrations. We first hold a discovery call to understand current pain points and then address the issues. Work typically includes: 

  • A holistic view of the implemented solution
    • Does FlexNet Manager Suite (FNMS) support your SAM goals & objectives?
    • Assess implemented solution based on your goals
    • Assess data quality
    • Identify metrics that customer uses to measure success
  • Assess SAM team capabilities
    • Are you fully enabled to use FNMS effectively and extract value?
    • Do you have expertise in entitlement and license management?
    • Do you have a fully implemented SAM program?
  • Identify areas that prevent you from realizing value from FNMS
    • Technical review
    • Solution architecture
    • Adapter design
    • Gaps in data collection
  • Technology roadmap alignment
    • Identify future plans and technology you want to implement
  • Open issues
    • Identify root cause, gather additional diagnostics and propose workarounds
  • Technical activities
    • Windows services
    • Message queue
    • Application pools
    • Windows task scheduler (FNMS Tasks)
    • Incoming file counts
    • FNMS system log review focusing on any issues
    • Data review
      • License
      • Evidence count per connection
      • Citrix evidence
      • Application
      • Device counts
      • Active directory counts for computers, groups, subnets and users
    • Environment
      • Compliance connection table
      • ARL check
      • Compliance DB connection
      • Beacon review
  • Typical outputs:
    • System health check summary document
    • Software asset management goals and objectives
    • Value recognition measurement
    • Inventory sources integrations
    • Business sources integrations
    • Identified gaps
    • Observations and findings
    • Flexera recommendations
    • Flexera and customer actions

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