A technical validation for the Flexera products installed will vary depending on the applications implemented, especially if there are multiple applications leveraging standard integrations. We first hold a discovery call to understand current pain points and then address the issues. Work typically includes:
- A holistic view of the implemented solution
- Does FlexNet Manager Suite (FNMS) support your SAM goals & objectives?
- Assess implemented solution based on your goals
- Assess data quality
- Identify metrics that customer uses to measure success
- Assess SAM team capabilities
- Are you fully enabled to use FNMS effectively and extract value?
- Do you have expertise in entitlement and license management?
- Do you have a fully implemented SAM program?
- Identify areas that prevent you from realizing value from FNMS
- Technical review
- Solution architecture
- Adapter design
- Gaps in data collection
- Technology roadmap alignment
- Identify future plans and technology you want to implement
- Open issues
- Identify root cause, gather additional diagnostics and propose workarounds
- Technical activities
- Windows services
- Message queue
- Application pools
- Windows task scheduler (FNMS Tasks)
- Incoming file counts
- FNMS system log review focusing on any issues
- Data review
- License
- Evidence count per connection
- Citrix evidence
- Application
- Device counts
- Active directory counts for computers, groups, subnets and users
- Environment
- Compliance connection table
- ARL check
- Compliance DB connection
- Beacon review
- Typical outputs:
- System health check summary document
- Software asset management goals and objectives
- Value recognition measurement
- Inventory sources integrations
- Business sources integrations
- Identified gaps
- Observations and findings
- Flexera recommendations
- Flexera and customer actions
