A technical validation for the Flexera products installed will vary depending on the applications implemented, especially if there are multiple applications leveraging standard integrations. We first hold a discovery call to understand current pain points and then address the issues. Work typically includes:
A holistic view of the implemented solution
Does FlexNet Manager Suite (FNMS) support your SAM goals & objectives?
Assess implemented solution based on your goals
Assess data quality
Identify metrics that customer uses to measure success
Assess SAM team capabilities
Are you fully enabled to use FNMS effectively and extract value?
Do you have expertise in entitlement and license management?
Do you have a fully implemented SAM program?
Identify areas that prevent you from realizing value from FNMS
Gaps in data collection
Technology roadmap alignment
Identify future plans and technology you want to implement
Identify root cause, gather additional diagnostics and propose workarounds
Windows task scheduler (FNMS Tasks)
Incoming file counts
FNMS system log review focusing on any issues
Evidence count per connection
Active directory counts for computers, groups, subnets and users