Foundation / CloudScape Knowledge Base

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Knowledge Base Articles

Discovery Basics

Question:  Can I do a quick and dirty discovery with no SNMP or username-password? Will the quick and dirty discovery provide me with any usable insight in the interim?   Answer:  You may run a Discovery scan without inputting credentials, however...

RCharette by Level 9 Flexeran
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Shutting Down the Appliance

Question:  How do I gracefully shutdown to disable alerts?   Answer:  To shutdown gracefully and disable offline alerts you’ll need to click the “END Assessment” button from the RN150 UI.  Goto Dashboard/Assessment Status/End Assessment.  You can ...

RCharette by Level 9 Flexeran
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Testing/Validation

Question:  We attempted test and validation but it just seemed to spin and then timeout without any information   Answer:  Typically a timeout will indicate the remote IP is not IP reachable from the RN150 appliance subnet however, seeing 'Access ...

RCharette by Level 9 Flexeran
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Discovery Issues - Access Denied

Question:  We are seeing a number of devices in the asset report with ACCESS DENIED status.   Answer:  Access denied is received by the RN150 appliance from the remote server when the Windows credential does not have the correct privilege level to...

RCharette by Level 9 Flexeran
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NFS Mapping

Question:  Can we do storage to host mapping outside of mapping NFS?   Answer:  The platform can map NFS and SMB, and iSCSI from the O/S level (I.e., Microsoft iSCSO client). The platform cannot map from the VM host to nfs or block storage provide...

RCharette by Level 9 Flexeran
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Using the Database Collection Module

How to use the Database Collection Module: Database collection module documentation reviews credential information needed to enable the collectionThe database module collects information about the connectivity of each schema within your database hos...

lthackler by Flexera Alumni
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