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Stuck in a loop when setting Multi Factor Authenication preferences.

Stuck in a loop when setting Multi Factor Authenication preferences.

Question:

I am stuck in a loop when setting my Multi Factor Authentication (MFA) preferences. How can I resolve the issue?

Answer:

When experiencing issues when setting Multi Factor Authentication (MFA) preferences, please use the steps below.

1)Log in to https://flexera.riscnetworks.com/ with your user login and password

2) When the MFA registration screen appears, enter the desired cellphone, email, device preference, and click submit. Leave this same browser window/tab open.

3) Wait for the confirmation email to be delivered. Upon delivery, *do not* click the link; instead, copy the link and paste it in the browser window/tab you used to enter you MFA registration preferences, and then hit Enter.

This should resolve the issue.

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Version history
Last update:
‎Aug 09, 2021 08:20 AM
Updated by:
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