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Best Practice: Cloudscape Case Submission Format!

Best Practice: Cloudscape Case Submission Format!

 

Question:

What information does support require before submitting a case: 

 

Answer:

Can you please provide the following information using this support format: 

Assessment Name: 
Subscription Code:
Detailed issue (Please elaborate on the issue your experiencing, provide as much detail as possible, include a screenshot as a reference?): 
Call back Number and Extention code:

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Last update:
‎Jun 22, 2021 09:53 AM
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