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administrative error with your assessment

I kicked off a scan for a customer and everything seemed fine.  SNMP strings tested alright.  However, I received this error message after starting the Assessment.  I have never seen it before:

 

Error    There appears to have been an administrative error with your assessment.  Please contact help@riscnetworks.com for additional info.

 

NOTE: This is not a technical error and will have no effect on the appliance or your environment.

(1) Reply

Hi John,

Support case 02495446 has been opened address this issue. Please ensure to reply to the support case email thread if further communications are needed.

Thank you,

Mark Jamison

Flexera Support Team