Hello, all!
We are pleased to share an update on case portal feature updates. These improvements will help your team more quickly assess case status on the portal and with one another.
Our case portal updates include:
- Ability to view who submitted requests
- A clearer view of Waiting on status
- Filters don't reset until a user clears the filter
- Ability to Export Cases is restored
- Ability to add Case Watchers ( These individuals will receive a Case Watcher notification email if there are any changes to a specific Case to which the Watcher has been applied.)
Please let us know if you have any questions or feedback.
Have a great day!
Best,
Katie
