When attempting to use Okta’s single sign-on (SSO) to log into Flexera One, some users may encounter a “400 Login Failed” error. This error can occur if Okta is attempting to authenticate with a domain that has not been verified in Flexera One. Flexe...
Introduction: Use the following steps to create a service account for an application that will connect to Flexera One’s APIs. Service accounts are complimentary to refresh tokens. They can be given lesser privileges and can be decoupled from any spec...
While many Flexera One products do not require an ECCN (Export Control Classification Number), the following products do require an ECCN: ProductECCNIT Asset Management Complete5D002IT Asset Management Standard5D002IT Visibility5D002 In the ECCN: ...
Flexera will be making updates to our infrastructure that will change the outbound IP address Flexera uses for customers’ cloud instances. Important: Any customers that control inbound access to their cloud services or infrastructure by IP addres...
Due to an unintentional change in the VPC that ended up replacing the NAT Gateway, the IPs of the NAT Gateway (that we previously communicated with the customers) were changed. Customers will need to add the following IPs to their whitelist: IPs cu...
Following the recent update to our ServiceNow integration, we have noticed that existing integrations are failing due to a change in the required minimum ServiceNow permissions. To provide details as to which paid licenses are being used by which ro...
The Flexera System Status Dashboard page provides current availability information on our cloud products. Please use the steps below to sign up and receive service interruption or maintenance notifications associated with an incident. Navigate to h...
To gain access to your FlexeraOne Organization, you will need to accept the invite sent to you from your organization. To do so, please follow the steps below.ps below. Navigate to your email's inbox and locate the invite email to FlexeraOne Sel...
Flexera One can act as a SAML (Security Assertion Markup Language) 2.0 service provider to enable SSO (Single Sign-On) for your organization. To enable SSO, log in to an external SAML identity provider of your choice, such as: ADFS (Active Direct...
To gain access to Flexera One, you will need to reach out to your organization's Flexera One administrator(s). Your administrator(s) will be able to send you an invite and grant you appropriate rights as described on the following page: Adding New U...
1. Access the Flexera One login page at app.flexera.com orapp.flexera.eu for EU users 2. Select the Forgot Password link. 3. Enter your email address, then select the Email Link button. 4. You will receive an email with a link to reset your passw...
There can be multiple reasons to receive Error 400 after enabling SSO. The most common reason for this error is that the domain for your identity provider has not been verified. Below are the steps to resolve this error: Important: To perform the f...
To delete a User within FlexeraOne, please follow the steps below. NOTE: To perform the following steps, you will need to be a System Administrator. Navigate to FlexeraOne and login into your FlexeraOne account Select Administration Select I...
Flexera Support may ask you to provide your FlexeraOne Organization ID while working on a case. We do this to ensure we're working with you in the right environment. Your Organization ID is in the address bar of the browser you're using to access...
When you are using IT Asset Management, at this stage you may need to approach beacon (re-)configuration a bit differently. If you have an account to log in to FNMS Cloud using agw/login (for example, from https://agw.flexnetoperations.com/agw/logi...
