Questions for anyone in the community that has experience with integrating IT Visibility/ServiceNow:
1. Does the Export Definitions determine what data is exported into IT Visibility when it is enabled?
2. Is a MID Server required for enabling the IT Visibility integration?
3. Can we manually export ServiceNow Data into IT Visibility so that we can review the data before having it pushed back?
Hoping anyone can chime in because documentation is SEVERELY lacking and I am constantly being drilled by our internal SNOW team questions around the capabilities of the Flexera Scoped Application (which I can't answer since there is no information).
‎Feb 24, 2023 07:52 AM