SaaS Manager User Updates

[shelby_day]

1.  Added new user to Visio Plan 2 over 24 hours ago and still not showing up in user list in SaaS Manager for the Visio license.

2.  Reqeusted 3 users that were showing inactiive use for Visio Plan 2 to access the application over 24 hours ago; record still shows inactive for use.

How long does it take take for these updates to show within SaaS Manager?

Thank you,

Shelby

[JohnSorensenDK]

@shelby_day 

Application access (activity) data for Microsoft applications is available 3 days after the events occur, please refer to the note in Microsoft 365 Client Credentials integration documentation:

Thanks,

[shelby_day]

Thank you.  I don't have access to that documentation and appreciate your response.

[shelby_day]

Well the user shows up, but their use doesn't.  I should have checked before answering earlier.  I'm glad the users are visible, but this doesn't help when I need to prove use.  Does that take additional time?

[JohnSorensenDK]

@shelby_day 

I would suggest checking the following screens to verify that you're seeing the relevant activities for the users you're specifically interested in:

Thanks,