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Flexera Agent and SCCM pulling different SN for same VM

Has anyone seen an issue where the Flexera Agent is pulling in a different serial number than SCCM in an AWS environment?  Both have the same inventory date, hostname, and IP address.  This is causing duplicate inventory records to be created.


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Are you still having this issue? If yes, I suppose that this is on Windows operating systems (as SCCM is being used) so did you try to execute Get-WmiObject win32_bios | select Serialnumber through PowerShell on one of the devices where you see a discrepancy, and did that shine any light on which inventory is correct?