Some users may experience issues accessing the case portal. For more information, please click here.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cost Center Issue

Seeing an issue where I assign a cost center to a system and save the record.  However it is not actually retaining the cost center in the ownership tab.  Anyone else experience this?

0 Kudos

This thread has been automatically locked due to inactivity.

To continue the discussion, please start a new thread.

4 Replies

Also noticed that in the History tab it shows the attached after attempting to update the cost center.  Seems like there is something off.

 

 
 

 

0 Kudos

Hi Goody612,

I have performed this activity in my demo org and it works as expected (link a CC to an inventory record)

It is listed in the History too. Could I suggest you retry? If this continues to fail, please open a service ticket and provide a more detailed breakdown of the steps you are taking.

thanks.

R.Miller
0 Kudos

Thanks.  I have tried several times and also had another user try as well with the same results.  No issues performing the same steps with a user record.  I will have a case opened.  Thanks again!

0 Kudos

If you are trying to update an inventory device record that is liked to an asset record (or vice versa), then I wonder if there is something funky going on with synchronizing the cost center value between both records. If that is your scenario, maybe try updating the asset record rater than the inventory device record (or vice versa).

(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)
0 Kudos