Best Practice: PO for maintenance without SW purchase for initial purchase

[ttaccini]

Looking for advice, and thoughts:

We have instance of Purchase Orders for active software maintenance, where we do not have/cannot find a purchase order to cover the initial software purchase.

What is the best practice to create a license for these maintenance purchases and apply the corresponding software entitlements, that will ensure there is full tracking and reportability on the software purchase entitlement additions.

Any feedback is appreciated.

[mag00_75 · Accepted solution]

In those cases we cant find the initial purchase, we then create a dummy software purchase with the same volume as the maintenance.
Good to have a standard naming convention that helps you sort out dummies.

Ex maintenance po no: PO1234 software maintenance
Create a PO1234-Dummy for software

[ttaccini]

Thank you, that's the direction I was headed.