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By Level 8 Flexeran
Level 8 Flexeran

Flexera One’s SaaS Management integration for AppExchange (Salesforce) now tracks usage of installed managed packages purchased through the Salesforce AppExchange store. 

With this iteration, the new SSO Application Access integration task API endpoints pull in the following installed managed package information into SaaS Management: 

  • User ID 
  • Created or Last Modified Date 
  • Object Name 

With this information, you will now know whether a user has or has not actively used and installed the managed package. A user who may not actively use an AppExchange package could be a potential candidate for AppExchange license optimization and rightsizing. In a future iteration, user activity for installed managed packages will display in the AppExchange (Salesforce) Users tab of SaaS Management. For further details, see the Salesforce integration instructions.