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dwampach1
By Level 8 Flexeran
Level 8 Flexeran

Flexera One’s SaaS Management integration with Zoom now offers a license differentiation feature so you can track your organization’s single tier Zoom plans and each plan’s user activity. This enhanced Zoom integration also provides you the flexibility to track or to filter out free users. You can also optimize your organization’s Zoom licenses using SaaS Management’s SaaS license reclamation workflow. The more secure OAuth2 with Authorize Flow authentication method is now required to authorize new and existing Zoom integrations with SaaS Management.

Actions Required for New SaaS Management Integrations with Zoom

To enable the appropriate SaaS Management Application Access, Application Roster, and Reclamation integration tasks for Zoom, you must grant the appropriate Zoom User, Report, or Meeting Admin scope as described in the “Scopes Required” Flexera One help section of the Zoom integration instructions.

Actions Required for Existing SaaS Management Integrations with Zoom

Due to SaaS Management's migration from the token-based authentication method to the more secure OAuth2 with Authorize Flow, existing Zoom integrations will fail due to a 401 Unauthorized Error. You must reauthorize the Zoom integration using the appropriate Zoom User, Report, or Meeting Admin scope as described in the “Scopes Required” Flexera One help section of the Zoom integration instructions.

Tracking Zoom Plan Name and User Activity

SaaS Management integrates with the following single tier Zoom plans.

  • Basic
  • Licensed
  • On-Prem

User activity is tracked by Zoom plan name in the Activity tab of the Zoom application.

Tracking Free Zoom Users

You now have the flexibility to track or to filter out free Zoom users. For existing SaaS Management integrations with Zoom, you need to reauthorize your Zoom integration to track free users. To track free users in your organization, enter Yes in the Include Free Users field of the SaaS Management integration setup. By default, free users are not tracked.

Flexera One Help Resources