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License server system does not support this feature. (-18,327)
License server system does not support this feature. (-18,327)
Summary
This article will explain how to overcome the 'License server system does not support this feature. (-18,327)' error.Symptoms
When a client tries to checkout a license the following error is thrown in the log file: License server system does not support this feature. (-18,327).Cause
This can be caused when client connects to the wrong license server and tries to check out a license. In the vendor daemon log file check the name of the server that is being used. For example in the log file they'll be something similar to the snippet below.
11:08:47 (flexera) Server started on Laurel: TestFeat1
Then check the error message in the log file and see if it's pointing to the same server.
11:15:03 (flexera) UNSUPPORTED: "TestFeat1" (PORT_AT_HOST_PLUS ) jmcmillan@Hardy (License server system does not support this feature. (-18,327))
Comparing the two snippets the server was stated on 'Laurel', however the client is trying to checkout from 'Hardy'.
Resolution
lmutil lmpath -status
Or alternatively to append to an existing path run the following:
lmutil lmpath -add flexera 27000@Laurel