Service User for LMTools by Flexera
we have an issue with LMTools by Flexera. lmgrd.exe is stopped suddenly and occasionally and I have to start it manually. Its version: v22.214.171.124
Simply I click on the "Start server" it will run again until the next stop, which can be 1 day / 1 week or 1 month.
There is no any entry in the Windows Eventviewer or in the log file.
The server is Windows 2019., Hyper-V.
Should I create a service user for this software?
no, it is a Hyper-V Server, which runs 7/24. There are some processes of lmgrd.exe from SYSTEM, but it seems, I have to start it also with my own user, via the lmtools (Start/Stop/Reread tab), then it will work. Former it was not a problem, I could logoff, and it run furthermore, nowadays as I log off, the software will be ended immediately. Therefore I assume, that a service user would be needed?
Hi @itaustria ,
You must run the lmtools utility as an administrator. If you do not run this executable as an administrator, the User Account Control (UAC) dialog will display as soon as it is started (as long as the UAC prompt is not disabled on the system).
Even if you want to configure a license server manager (lmgrd) as a service, you must have Administrator privileges. The service will run under the LocalService account. This type of account (LocalService account) is required to run this utility as a service.
As this is an License administration tools, admin rights are a must.
Hi @lathropr we have 11.19.2 is the latest FNP Product, check your account Entitlements to upgrade or raise a support case so that we can point the right account manager or sales team to reach you.