jens_grund
Occasional contributor

License Manager has about 25 TCP Connections (Publisher 11.15.0)

Hello,

we have an Issue with our License Manager and cannot find the Cause for the Problem.

When connecting to the Flexera License Manager the client opens about 25 connections and holds them during program runtime.

The connections have the status "Established" (as written in the Windows TCP/IP folder of the properties dialog.

is the problem known and is there a solution?

Thanks and Best Regards

 

 

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7 Replies
mrathinam
Revenera
Revenera

Re: License Manager has about 25 TCP Connections (Publisher 11.15.0)

Hi @jens_grund 

  I think this needs some more investigation with logs and other details, please raise a support case.

Best Regards,

Mani. 

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jens_grund
Occasional contributor

Re: License Manager has about 25 TCP Connections (Publisher 11.15.0)

Hi Mani,

thats the problem. I can´t open a Support Case, because it ends with an unknown Error.

Best Regards

Jens

 

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jens_grund
Occasional contributor

Re: License Manager has about 25 TCP Connections (Publisher 11.15.0)

Thats the Error, when I try to open an Support Case

 

 
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mrathinam
Revenera
Revenera

Re: License Manager has about 25 TCP Connections (Publisher 11.15.0)

Hi @jens_grund 

 Is this jens.grund@rmcon-int.de is your contact ID? also please share your account ID or name for me to create a case for you. Yes, I too find the case was created but without contact ID and hence it was closed. 

Best Regards,

Mani. 

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mrathinam
Revenera
Revenera

Re: License Manager has about 25 TCP Connections (Publisher 11.15.0)

Hi @jens_grund ,

    Please use this case 02451173, I have updated your contact details and account details.  I hope you can access the case details?. 

Best Regards,

Mani. 

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jens_grund
Occasional contributor

Re: License Manager has about 25 TCP Connections (Publisher 11.15.0)

Hi Mani,

thats my Account Datas:

jens_grund

jens.grund@rmcon-int.de

Now I can see my Support Ticket.

Thanks a lot for You Help 👍

Best Regards Jens

jens_grund
Occasional contributor

Re: License Manager has about 25 TCP Connections (Publisher 11.15.0)

Hi Mani,

Yes. I can see the Ticket.

Thanks a lot.

 

Best Regards

 

Jens

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