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gajeshm
Level 5

Flexera API error codes

Hello,

Where can we find all error codes and troubleshooting steps for Flexible TS APIs.

I can see errors codes in document fnp_FuncRef-c.pdf but it contains error from 24 to -237. What about other errors like 51404, 51402 etc. Where can I find document detailing all these errors and troubleshooting steps for these errors?

Gajesh

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(5) Replies
mrathinam
Revenera Moderator Revenera Moderator
Revenera Moderator

@gajeshm for minorError code and sysError code, this error will give different meanings in different situations so this is not documented for the outside world, mostly used for an internal investigation.

Best Regards,

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Thanks Mani.

For developer using FNP API's, do we have any document to refer for various error codes and possible ways to trouble shoot?

We need this in case we want to solve some customer issues. 

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mrathinam
Revenera Moderator Revenera Moderator
Revenera Moderator

Hi @gajeshm let me check with our engineering team, but this is specifically for activation error codes only right?

Best Regards,

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I am building help document for internal use which can list all possible error code with their description and little help on this. As of now I have started for TS activation, later return, repair will also come. I am also looking possibility if we can popup any help / diagnosis to end user for some specific error codes if they encounter them. This will reduce our support activities.

mrathinam
Revenera Moderator Revenera Moderator
Revenera Moderator

Hi @gajeshm yes, let's hope the best to get started activation error code and try for other possible license life cycles as well.

Best Regards,

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