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christian_lemm
Level 2 Flexeran
Level 2 Flexeran

Crash with 11.19.2

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Hi all,

we are observing a crash with a licensed tool with 11.19.2 libs on windows.

The tool is supplied with an uncounted unlocked license key.  The tool successfully starts and passes the checkout.  But after almost 2 minutes it suddenly exits.  In contrast, when starting with a server license, this crash won't happen!

When inspecting the stacktrace, the crash happens near a call to / usage of h7323O__UPBRNud, which is a symbol we found in lmgr_trl.lib.

After some experiments we discovered a workaround:

When having deactivated a device called "Bluetooth Device (Personal Area Network) #2", the crash won't happen again.

I hope, the flexlm developers can reproduce and fix this problem.

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(1) Solution
jyadav
Flexera Alumni

Hi @christian_lemm  ,

Thankyou for bringing this to our attention . I would suggest you raise a case with us so that these inputs don't go unnoticed . You can add the lmgrd logs and crash dump for further analysis .

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jyadav
Flexera Alumni

Hi @christian_lemm  ,

Thankyou for bringing this to our attention . I would suggest you raise a case with us so that these inputs don't go unnoticed . You can add the lmgrd logs and crash dump for further analysis .

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