Join us for SoftSummit 2023. The 20th anniversary of the industry leading software monetization conference. April 18 and 20. Register Now
When clicked on any "Device" we see the error stating: "notFoundEntity".
2021-08-09 16:58:28,400 [default task-57] ERROR (fnofacade) [ADMN] Dao Error : BaseProductDAOImpl 2021-08-09 16:58:28,400 [default task-57] ERROR (lfs) [ADMN] notFoundEntity
This is a data issue where LFS is using the base_product_id which is removed on the FNO side.All the devices which don't have BASE_PRODUCT_ID set in LFS_HOST table are getting the BASE_PRODUCT_ID from LFS_HOST_TYPE.Find the base_product_id here.But that BASE_PRODUCT_ID is removed in the FNO database (EMB_BASE_PRODUCT table) causing the error message 'NotFoundEntity' for all of the devices that have this base_product_id.
Remove this base_product_id from the LFS_HOST_TYPE table:update lfs_host_type set base_product_id=null where base_product_id='<ID>'