Update Notification email is stuck with a queued status and never sends?
The emails may have been caught in a restart or time out.
The solution is to:
- View the email in the Producer Portal
- Try refreshing the generating distribution list
- If the distribution list does not change, remove it from the queue (this can be done via the UI under Edit) in the Producer Portal
- Regenerate the distribution list (this can be done via the UI under Edit)
- Send the email