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Get Features REST call to Cloud License Server returns an empty response

Get Features REST call to Cloud License Server returns an empty response

Symptoms:

      A GET features REST request to get the details of the features that are mapped to a CLS instance with valid expiry license, returns an empty result.

An example of the request returning an EMPTY response:

REST call CLS empty Yarc.PNG

 

 

 

 

 

 

Diagnosis:

     Check the license model mapped into this  CLS ID GHB887SNNHN0 as per the below screenshot

Licenses with multiple LM.PNG 

We can find two License Models (Metered and Concurrent) mapped into a single product called "Grace 90days check v1.0". What this implies is that the same feature can use both the Metered and Concurrent license models on the same CLS, which is not correct and is not supported. The feature is treated as a duplicate and rejected.

Solution

    Mapping two or more License Models to a Single Product is valid, but you cannot have both metered and concurrent features with the same name in a CLS. The feature will be considered as duplicate and rejected.

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Revision #:
7 of 7
Last update:
‎Jun 26, 2020 12:59 AM
Updated by:
 
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