This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- FlexNet Operations
- :
- FlexNet Operations Knowledge Base
- :
- FlexNet Operations On-Premises error: Error has been returned by the Mail Service : 501 5.1.7 Invali...
Subscribe
- Mark as New
- Mark as Read
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
FlexNet Operations On-Premises error: Error has been returned by the Mail Service : 501 5.1.7 Invalid Address
FlexNet Operations On-Premises error: Error has been returned by the Mail Service : 501 5.1.7 Invalid Address
Summary
When creating a new user in Flexnet Operations the following error is produced: Error-has-been-returned-by-the-Mail-Service-501-5-1-7-Invalid-Address.Symptoms
When creating a new user in Flexnet Operations On-Premises the following error is produced: Error-has-been-returned-by-the-Mail-Service-501-5-1-7-Invalid-Address (see screenshot)Cause
This type of error occurs if the 'From-Address for Outbound Mail' is not a valid email address or it isn't configured to send emails from that address. This setting is under 'Administer Operations > System Configuration' (see screenshot).
Resolution
Change to the 'From-Address for Outbound Mail' field to use a valid email address.
No ratings