[Incident]: Some users report they are unable to access the case portal. Please see this community notice for more information.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Entitlement created using Webservices, could not be found in FNO UI.

Entitlement created using Webservices, could not be found in FNO UI.

Problem: Producer may not be able to see the Entitlements created using Webservices in FNO UI.

Diagnosis:

Please check if Entitlement created using webservices has any line items.

An entitlement which is successfully created using webservices do exists in the FNO application. But,
at this point of time, We are not displaying entitlements without line items in the FNO UI.

Solution:

You can either delete the entitlement using the deleteEntitlement web service, or use the createEntitlementLineItem web service to add line items to the entitlement using the opType CREATE_OR_UPDATE.
You can also use the EntitlementManagement template to add line items to this entitlement.

Was this article helpful? Yes No
No ratings
Version history
Last update:
‎Dec 23, 2022 12:51 AM
Updated by:
Contributors