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ptancre
Flexera beginner

close connection on request via SOAP webservice

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Hi There,

I used a call to query devices activated via this SOAP :

<Envelope xmlns="http://schemas.xmlsoap.org/soap/envelope/">
<Body>
<getDevicesRequest xmlns="urn:v1.fne.webservices.operations.flexnet.com">
<!-- Optional -->
<queryParams>
<addOnActivationId>
<value>[license-key]</value>
<searchType>EQUALS</searchType>
</addOnActivationId>
</queryParams>
<pageNumber>1</pageNumber>
<!--Connection limited at 5000 record before timing out -->
<batchSize>1000</batchSize>
</getDevicesRequest>
</Body>
</Envelope>

However, when the license key exceed 5000 seats the connection close and give me only a partial result.

Does the Webservice timeout? 

 

I tried to tweak the batchSize and the pageNumber but didn't work...Any suggestions?

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1 Solution

Accepted Solutions
Moderator ejohnson1 Moderator
Moderator

Re: close connection on request via SOAP webservice

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Hi @ptancre , not that it's a solution, but I see you are running v1 and this may have been addressed along the way. Can you run v3 of the ManageDeviceService?

https://flexXXXX[-uat].flexnetoperations.com/flexnet/services/v3/ManageDeviceService?wsdl

Also, are you filtering on a specific [license-key] or attempting to return all known devices?

View solution in original post

2 Replies
Moderator ejohnson1 Moderator
Moderator

Re: close connection on request via SOAP webservice

Jump to solution

Hi @ptancre , not that it's a solution, but I see you are running v1 and this may have been addressed along the way. Can you run v3 of the ManageDeviceService?

https://flexXXXX[-uat].flexnetoperations.com/flexnet/services/v3/ManageDeviceService?wsdl

Also, are you filtering on a specific [license-key] or attempting to return all known devices?

View solution in original post

ptancre
Flexera beginner

Re: close connection on request via SOAP webservice

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Hi @ejohnson1,
Thank you for your reply, I changed the version to v3 and seems more records are pulled, will do more testing.
For reference, I only query one [license-key] at the time.