jmoleary
Active participant

Unable to Transfer Entitlement to Producer Account

I created some entitlements for my own company's account-- the producer account "MYORG".  Unfortunately I associated the entitlements with another company account.  None of them are used and I want to transfer them to my company but the wizard will not let me.

If I type in the Account ID "MYORG" it tells me there is no such account.  If I do a search it only wants to let me choose from customer accounts -- not producer account.  The dialog that pops up does not even have a tag for producer accounts.

How do I accomplish this?

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1 Reply
mrathinam
Revenera
Revenera

Re: Unable to Transfer Entitlement to Producer Account

Hi @jmoleary,

    If the license not activated already then you can update the account details in the UI and then save and deploy. Please let me know if you need any more help.

Best Regards,

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