beethika_pandey
Flexera beginner

No "Return" link for "InstallShield 2018 Standalone Build License"

Hi Team,

Currently using Installshiedl 2018.

I'd like to return one InstallShield 2018 Standalone Build Licenses because the build server is used any more. But I cannot find the Return link in the license center.

How can I return these licenses so that I can regenerate licenses for new build servers?

 

 

INS.JPG

Please help as our release getting impacted because of this.

Thanks
Beethika

0 Kudos
1 Reply
jberthold
Revenera Moderator Revenera Moderator
Revenera Moderator

Re: No "Return" link for "InstallShield 2018 Standalone Build License"

Hello @beethika_pandey ,

It is possible that the license return policy has been exceeded.  Please submit a support ticket so someone can get access to your account & entitlements to verify.

 Thanks,

Jim

0 Kudos