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- [Incident# 4417-9424168] - when creating Simple entitlement SOAP
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What is expected for ? <soldTo>[String]</soldTo> in the SOAP envelope ? when you create a simple entitlement:
<Body>
<createSimpleEntitlementRequest xmlns="urn:v4.webservices.operations.flexnet.com">
<simpleEntitlement>
<entitlementId>
<id></id>
<autoGenerate>true</autoGenerate>
</entitlementId>
<description></description>
<soldTo>[string?]</soldTo> <!--mandatory-->
<shipToEmail></shipToEmail>
<shipToAddress></shipToAddress>
<emailTemplateVariation></emailTemplateVariation>
and what Incident# 4417-9424168 means?
thanks
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Hi @ptancre ,
The "soldTo" Account is listed in the "End Customer and Channel Partner" section of the Entitlement as show in the attached image.
Best regards,
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Hello @ptancre ,
The soldTo field should be populated with the Account ID for the entitlement.
Best,
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Hi @ptancre ,
The "soldTo" Account is listed in the "End Customer and Channel Partner" section of the Entitlement as show in the attached image.
Best regards,