Is it possible to change the sender's email on automated emails? The current solution recommended to us involves creating a new License Technology, but this method also requires new License Generators and new Custom Attributes etc. It seems like a lot of intricate duplication just be able to set the "From" and "Reply To" fields.
For the Product Upgrade, the template should be configurable when creating/editing a Product under the "Email template to use for product upgrade" menu option.
With respect to the Entitlement email, here is the cut and paste of the full statement:
"If multiple active variations of this template exist, producers can choose which email template variation to use for each license technology or entitlement."
You can specify the desired entitlement variation to use via the "Email Template variation" pull-down menu in the Entitlement UI (upper right section below "Ship-to mail") or programmatically via web services.
