FlexNet Manager Suite Known Issues

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FlexNet Manager Suite Known Issues

Known Issue: Beacon UI may take a long time to open when the beacon's parent is accessed through a proxy, with BeaconEngine.log showing no TLS version detected and "Error while identifying the protocol used for communication. Unable to connect to the remote server" (IOJ-2161590)

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Symptoms Attempts to detect TLS protocol details that are in use when communicating to a parent beacon through a proxy may timeout and fail. This can result in the beacon UI taking some time to open. Details When this issue occurs, logging like th...
by Community Manager FlexeraBot Community Manager

Known Issue: Inventory import step "Remove local installer evidence linked to Flexera installer evidence" may fail with conflicted reference constraint FK_IBMLicenseService*ProductData_InstallerEvidenceID_MT after ARL evidence is created for IBM License Service data (IOK-706964)

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Symptoms The “Remove local installer evidence linked to Flexera installer evidence” import writer step fails with either of the following errors: Error: The DELETE statement conflicted with the REFERENCE constraint "FK_IBMLicenseServiceProductData...
by Community Manager FlexeraBot Community Manager

Known Issue: Import may fail at step "WriteComputers - Insert new computers" with error: The DELETE statement conflicted with the REFERENCE constraint "CloudServiceApplicationWithByol_ComplianceComputer" (IOJ-2228768)

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Summary The “writer” phase of the inventory import process may fail with an error message like the following: 2021-10-24 19:12:29,746 [INFO ] WriteComputers - Insert new computers 2021-10-24 19:12:56,731 [INFO ] Failed to execute Writer ...
by Community Manager FlexeraBot Community Manager

Known Issue: FileEvidenceFile.FileEvidenceFileID 32 bit INT identity column in compliance database may run out of values, causing "WriteFileEvidence - Insert unmatched evidence" import writer to fail (IOJ-1898355)

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Summary On FlexNet Manager Suite systems where a large volume of unique filenames have been imported, the “WriteFileEvidence - Insert unmatched evidence” inventory writer step may fail due to the FileEvidenceFileID identity column in the FileEvidenc...
by Community Manager FlexeraBot Community Manager

Known Issue: NewFileEvidence_MT.FileEvidenceID 32 bit INT identity column in compliance database may run out of values, causing "WriteFileEvidence - Insert unmatched evidence" import writer to fail (IOJ-2082391)

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Summary On FlexNet Manager Suite systems where a large volume of unique filenames have been imported, the “WriteFileEvidence - Insert unmatched evidence” inventory writer step may fail due to the FileEvidenceID identity column in the NewFileEvidence...
by Community Manager FlexeraBot Community Manager