When attempting to save an account record in the web UI, the following error message is displayed if the top level domain in the account's email address is longer than 6 characters:
Invalid email format
Here is an example of an email address which will cause this error to be displayed: firstname.lastname@example.org
On the other hand, the following email address will not result in this error: email@example.com
There is no known workaround to avoid this error when editing account details in the UI.
This issue is still open but not currently scheduled to be addressed.
Affected components: Web UI
Master issue ID: IOJ-2225655
Also known as: ITAM-1325
Jan 04, 2022
Nov 20, 2023