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Known Issue: Users with expired responsibilities consume Application User licenses for Oracle EBS applications (IOJ-2093927)
Known Issue: Users with expired responsibilities consume Application User licenses for Oracle EBS applications (IOJ-2093927)
Description
The queries used to determine active users from Oracle EBS are not taking expired responsibility into account and users bound to the expired responsibility consume the license.
Replication Scenario
Check if there are expired responsibilities on the Oracle EBS.
Workaround
Remove expired responsibility from the EBS system. Alternatively, it is possible to manually override/exempt the consumption to account for this.
Fix status
This issue is under consideration to be addressed in a future FlexNet Manager Suite release.
Other information
Affected components: SAM for Oracle, Software license management
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@danbeckner - at this point in time this issue is under consideration to be addressed in a future FlexNet Manager Suite release. As the status changes it will be reflected in "Fix status" section of the article above.
@ChrisG Thanks! We actually just met with @jborchers and he noted the product development team is planning to release a fix in an upcoming ARL release which is great news!
