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InTune incorrectly identifies the install behavior of the FlexNet inventory agent Windows Installer (MSI) package as being "User" rather than "System". This may result in an agent installation that was initiated by InTune being broken, with auto repair prompts occurring post deployment.

In order to correctly operate, the FlexNet inventory agent must be installed in the System (per-machine) context. However if the FlexNet inventory agent .msi file is configured directly in InTune, the Install Behavior option is set to install as "User" and cannot be overridden.


It is possible to work around this issue by creating a PowerShell (.ps1) or .cmd script to launch the installer, and configure InTune to run this script to install the agent instead of installing the .msi file directly.

A typical simple command used in the script to install the agent silently (without user interaction) would be:

msiexec /i "FlexNet Inventory Agent.msi" /qn

Fix details

To address this problem the agent installer has been modified so that InTune will not attempt to perform a per-user install.

Fix status

This issue has been fixed in the following FlexNet Manager Suite releases: 2019 R2.2 / Mar 2020 (Cloud), 2020 R1 (On Premises)

Other information

Affected components: Agent, Component installers

Master issue ID: IOJ-2081669

Also known as: FNML-68447

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Last update:
‎Jun 12, 2022 03:52 AM
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