SummaryMinimum Access Rights Required for Connection to ILMT DatabaseSynopsisThe minimum access rights required for a connection to an ILMT database are read permissions to the following tables:adm.agentadm.agt_vm_reladm.controladm.measureadm.nodeadm...
SummaryFailure to discover / inventory VMware vSphere 5 vCenter or ESXi server from a Windows Server 2003 or Windows XP distribution server (or administration server).Symptoms Failure to discover / inventory VMware vSphere 5 vCenter or ESXi server f...
SummaryAdding the Business Reporting Portal to an existing FlexNet Manager Platform installationSynopsisIntroduction This article covers the steps required to add and configure the Business Reporting Portal to an existing FlexNet Manager Platform in...
SummaryHow to change the FNM password in the configurator to match a new database passwordSynopsisThe password of the database for FNM Admin and Reporting has been changed. How can this be updated within FlexNet Manager?DiscussionThis can be done by...
SummaryThis article provides guidance on how to resolve http error 405 when uploading filesSymptomsThe IIS log shows HTTP error 405 The uploader log contains the following lines: Error 0xE0500195: HTTP error 405Error 0xE050044D: Failed to create re...
SummaryInventory Date shows a future date in the Inventory gridSymptomsWhen viewing the Inventory grid, you may see a future date in the InventoryDate column. FNMP / FNMS will no longer update inventory for these machines if the incoming inventory sh...
SummaryWhen users try to link a computer from the inventory list to an existing asset, error message is returned saying "1 of the selected computers failed to link to the matched asset" 1 of the selected computers failed to link to the matched asse...
SummaryNo upload servers are configuredSymptomsGenerating inventory without the Upload=False switch or attempting to upload files from the agent fails and the tracker.log / uploader.log contains: "Error: no upload servers are configured"CauseThis...
SummaryThis article describes some options for removing the ManageSoft for managed devices software from a Windows computer. An approach based on performing a simple automated uninstall of the software is provided, along with an alternate approach th...
SummaryThis article describes how to generate correct Microsoft SQL Server inventory in a Deployment Manager environment, and how to import the generated inventory to Enterprise Compliance Manager.SynopsisSummary This article describes how to genera...
SummaryThis KB article deals with - ARL download location changeSynopsis Location for downloading the ARL has been changed after ECM 8.2Discussion As of ECM8.2, the default ARL download location has changed from http://www.managesoft.com/support/...
SummaryThis KB article deals with: Enable debugging in Flexnet ManagerQuestionHow can the debug level be changed for log files generated by Flexnet Manager and Flexnet Agent?AnswerFor Flexnet Agent (FNA): Make sure the FNA service has been stop...
SummaryThis article discusses the fields that need to be configured for LDAP support.SynopsisFlexNet Manager can be configured to retrieve user information from a LDAP directory service. However, if the configuration is incorrect, the following or si...
SummaryThis article is about the fix for 'org.xml.sax.SAXException'" in the flexnet log for seemingly no particular reason. This may also be accompanied by an exception when a FlexNet Agent fails to connect with the FlexNet Manager.Symptoms Error in...
