"ERROR: Contacted the VMware Infrastructure server but failed to login errors" These errors generally occur when either a rule’s action has been set up incorrectly and it attempting tasks that are not relevant or the password store on the beacon per...
Sometimes when applying rules to run on beacons it’s easy to forget that the beacon itself also needs an authorised rule, usually, you can see this in the discovery logs as the following- Generating subnet ranges. 0 authorized ranges, 0 included ...
SummaryJIT Error when opening the Beacon UI DiscussionWhen opening up the Beacon UI you may be prompted with a JIT error message asking you to 'Continue' or 'Quit'. This error message sometimes appears when a new user tries to open the Beacon UI. F...
SummaryPotential issues caused by having multiple Batch Processors configured within FNMS. You might have multiple Batch servers for multiple reasons such as, copying data from Production to UAT, recently changed to a new server and not decommission...
When configuring an Action for a Discovery & Inventory Rule (under Discovery & Inventory Rules -> Actions tab), the default behaviour is for MgsIPScan to use a ping-sweep for gathering discovery data through a network scan. For clarity, this setting...
Please back up your database prior to carrying out any of the below steps, so that any changes can be easily reversed if necessary! There is a technique for rolling out agent settings that are not currently present within the Web UI (note: this only...
Symptoms: When starting the cognos service using IBM Cognos configuration, there may be a message in the IBM Cognos Configuration, or in one of the cognos logs ‘cogaudit.log’, similar to the one below. The message seems to indicate that ‘ServerA.xxx...
Symptoms: This KB article describes the error “We can’t retrieve the data from data set Flexera Data Models” when a user tries to access Cognos Analytics. The Cognos Analytics dashboards display the above message and do not load. Solution: The...
Summary Information about FlexNet Manager Suite 2018 R1 Synopsis FlexNet Manager Suite 2018 R1 Release: March, 2018 Prior ReleaseLater Release FNMS 2017 R3 FNMS 2018 R2 Discussion Release Notes for FlexNet Manager Suite 2018 R1 FlexNet Manager Re...
Summary This article contains a new update set (FNMS_ServiceNow_Integration_v32_Update-01.xml) that is used to upgrade the FlexNet Manager Suite Integration App for ServiceNow v3.2. This update set is only to be used if you have previously installe...
SummaryThis Knowledge Base article describes a defect in Installer Evidence type locale string value with old product name 'BDNA' instead all other locales are called 'Data Platform' FlexNet Manager Suite 2018 R1 release.SymptomsIn FlexNet Manager Su...
SummaryAnnouncing a hotfix to FlexNet inventory agent that improves Oracle inventory, improves inventory scheduling, and repairs installation/upgrade issues on specific platformsSynopsisFlexNet Manager Suite Hotfix 2018R1-02 updates the core inventor...
SummaryDocumentation that describes the installation of a multi-tenant version of FlexNet Manager Suite 2018 R1 on the central application server(s) of a managed service provider (MSP)SynopsisPartner only documentation for installation of a multi-ten...
Summary This knowledge base article provides an instruction on how to edit a Child Beacon registry key entry -- CertificateFile and why it may need to be done. Synopsis When a child beacon (not a top level beacon) is configured in an FNMS Cloud hiera...
