FlexNet Manager Knowledge Base

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Knowledge Base Articles

Error: Beacons

SummaryRed bar error appears when accessing beacons page.SymptomsWhen we try to access the Beacons in the "Discovery & Inventory" tab we have an error. Also, there is an error indicated with the Beacons in the System Health tab, but we cannot check w...

cingham by Level 7
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Reconcilie fails with "System.Data.SqlClient.SqlException: Violation of UNIQUE KEY constraint 'UQ_ImportedCloudServiceInstance_ComplianceComputer'"

SummaryReconcile fails with like the following error: -- 2018-12-12 04:48:42,210 [ERROR] System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Data.SqlClient.SqlException: Violation of ...

eozawa by Flexera Alumni
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Reconcile import fails with"System.Data.SqlClient.SqlException (0x80131904): Timeout expired" error in processing the DeleteFromImportedInstallerFileEvidence of SMS reader

SummaryDeleteFromImportedInstallerFileEvidence taking a long time. Reconcile import fails with"System.Data.SqlClient.SqlException (0x80131904): Timeout expired" error in processing the DeleteFromImportedInstallerFileEvidence of SMS reader.SymptomsFor...

eozawa by Flexera Alumni
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Error RQP-DEF-0177 and UDA-SQL-0283 occurs if a Cognos report has item(s) under [FNMP] > [Operational Objects] > [Asset]

SummaryError RQP-DEF-0177 and UDA-SQL-0283 occur if a Cognos report has item(s) under [FNMP] > [Operational Objects] > [Asset]SymptomsEnvironment: FlexNet Manager Suite 2017 R1 If a Cognos report has item(s) under FNMP > Operational Objects > Asset, ...

eozawa by Flexera Alumni
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Oracle License Optimization Report

SummaryThis article documents the Oracle License Optimization Report noted in FNMS-26234SymptomsEnhancement FNMS-26234 discusses new Oracle License Optimization Reports. The scripts to create these reports are attached to this article. ResolutionOnly...

SQL 2016 precedence rules

SummarySQL 2016 precedence rulesSymptomsIt looks like we?re having problems running the full WMI queries to get the edition as we can?t see that anywhere in the inventory files for these devices. We can see that the software is SQL Server Integration...

cingham by Level 7
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Inventory NDI files fail to import and are saved in BadLogs folder on the inventory server if SoftwareFile_MT.SoftwareFileID values in the inventory database exceed 2,147,483,647

Symptoms Inventory NDI fail to be imported, and are saved to "C:\ProgramData\Flexera Software\Incoming\Inventories\BadLogs\failure" on the inventory server.Attempting to run mgsimport manually to import an inventory file outputs a message like the fo...

dbarr by Level 3 Flexeran
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ArchiveOracleLMSAuditEvidence error

SummaryThis article documents the behavior of the bug observed in FNMS-48054. A permanent resolution for this issue has been added to FlexNet Manager Suite 2017 R2SymptomsThe reconcile is failing at the ArchiveOracleLMSAuditEvidence stage with an err...

Most Active Features section in Flexnet Manager for Engineering Applications UI dashoard does not show current feature usage data

SummaryThe FlexNet Manager for Engineering Applications UI dashboard does not display the current feature usage data under the 'Most Active Features' section. The Activity tab also does not show concurrent feature usage details.SymptomsThe FlexNet Ma...

dganurao by Level 6
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Oracle Database management

SummaryThis article documents the enhancement surrounding an improvement to the control of how long Oracle data is retained before being deleted when no longer being inventoried. This enhancement is available in FNMS-32773SymptomsGiven the following...

mgssecsvc.exe reserve registry handles

Summary This article discusses the reservation of registry handles by mgssecsvc.exe which can cause handle leakage over time. This was quantified as a bug in FNMS-41312 and was fixed in FNMS 2017 R1. Symptoms When mgssecsvc.exe runs on a device with ...

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