FlexNet Manager Knowledge Base

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FlexNet Manager Knowledge Base

Activate a new license for FlexNet Manager Suite

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When you first purchase Flexnet Manager Suite, upgrade to a later version, or buy additional licenses, you must activate a new FlexNet Manager Suite license file. To activate a new FlexNet Manager Suite license file: Save a copy of your license in a...
by Level 3 Flexeran tonia Level 3 Flexeran

Locating agent logs

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Agent logs help Flexera’s technical support team to diagnose your issue quickly. If you’ve entered a support case, the support team may request you send over an agent log. The most common logs requested are the tracker.log, the usageagent.log, and t...
by Level 3 Flexeran malderton Level 3 Flexeran

What is TOAD Evidence?

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The FlexNet inventory agent collects evidence of installed applications on a machine and generates an inventory file, known as an .ndi file. In the .ndi file, there may be evidence with the evidence type "TOAD", as shown below. <Package Name="Toad f...
by Technical Writer Flex-Jeremy Technical Writer

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