FlexNet Manager Knowledge Base
Analytics/Cognos – connection to SQL server fails when server is configured to use TLS 1.2
Symptoms: When trying to connect Cognos to your SQL Server, you may see an error like: Error: "SQL Server did not return a response. The connection has been closed." Diagnosis: If your SQL Server is configured to only communicate via TLS 1.2, you wi...
Execution Timeout Expired: SQL 2016 SP2 CU16 (13.0.5882.1)
Symptoms: When using SQL Server 2016 SP2 CU16 (13.0.5882.1) to host the FNMS databases, you may start to see inventory import and license reconcile tasks failing with the error Execution Timeout Expired. This will always timeout regardless of the ti...
Where can I access end of support life (EOSL) data for applications in the application recognition library (ARL)?
Summary Software end of support life (EOSL) data for applications that are recognized as installed on at least one computer are exposed through various columns available on the License Compliance > Installed Applications grid in the FlexNet Manager S...
Extra points for Application Usage Tracking (AUT) in FNMP
SummaryIn some circumstancse, the imported File Evidence for the usage tracking does not contain the installation match counts. It also does not necessary matched by an existing ARL rule which logically should be covered. Such File Evidence is still...
Error when beacon is downloading importer.xml
SummaryThis article covers an error you may encounter if your inventory beacon does not have enough free disk space.SymptomsWe are seeing a different error in the importer logs on the inventory beacon server where it cannot download the importer.xml....
