FlexNet Manager Knowledge Base

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Knowledge Base Articles

How to find out why machine inventory file was resolved into Badlogs folder eg: c:\ProgramData\Flexera Software\Incoming\Inventories\BadLogs\invalidcompression

SummaryThis article will provide with a general instruction how to find out when machine inventory ndi file was resolved but generated a BadLog folder. This could happens across all version of FlexNet manager platform inventory resolving activity.Syn...

Kevin_Hou by Flexera Alumni
  • 858 Views
  • 1 comments
  • 1 kudos

Active notification of contract review by email

Summary Active notification of contract review or expiry by email Synopsis A feature to notify a license manager about contracts which are subject for a review. An active notification by sending an email to the responsible manager would be useful so ...

dbarr by Level 3 Flexeran
  • 3224 Views
  • 6 comments
  • 4 kudos

What is "Uninstall" evidence?

Summary This article explains what "Uninstall" evidence is and how it's detected. Synopsis Applications that have "Uninstall" evidence type are detected from the "Uninstall" registry keys under Windows (what populates "add/remove programs"), but they...

shirase by Flexera Alumni
  • 8127 Views
  • 15 comments
  • 5 kudos

Icons are missing from "Reports" page

SummaryThis article describes a UI issue of missing icons from "Reports" page on IE and how to change the setting to resolve the issue.SynopsisIcons are not displayed on "Reports" page as depicted below.The picture below shows icons as expected.Discu...

shirase by Flexera Alumni
  • 1347 Views
  • 4 comments
  • 1 kudos

ARL import fails with SSL error

Summary This article explains how to resolve the issue of error when importing ARL library. Synopsis ARL import may with the following error.ManageSoft.Compliance.Logic.Core.API.ImportRecognitionDownloadException: Failed to download the file 'http://...

shirase by Flexera Alumni
  • 1727 Views
  • 1 comments
  • 0 kudos
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